Opportunity
My venture is based on the
unmet need of consumers not knowing restaurant wait times before arriving at an
establishment. I found this unmet need after thinking about my own unmet needs
and developing an idea that would be able to capitalize on that concept. The
potential customers for this business venture include consumers who want to
enjoy a meal at a sit-down restaurant but also place an emphasize on valuing
their own time and having knowledge of how they are going to spend their time while
at a restaurant. The main forces in the environment that are driving this unmet
need are a growing culture that stresses the importance of time and the growing
technology industry that has transformed the way we do business. Demographically
and geographically, consumers can be found on a wide range of both spectrums.
This unmet need is not limited by geography or fits only a certain demographic-
it places higher prominence on the consumers themselves and their personal
values and ideals. These ideals include how they view time, restaurant
experiences, and technology- all of which are exhibited in my business proposal.
Currently, this unmet need is not being satisfied fully. While some restaurants
offer call ahead seating and will almost always tell you the estimated wait
time if you call over the phone and asked, these options are not very convenient
and have the chance to change in a short amount of time. The window of opportunity
for my venture has the possibility to stay open as long as there is not a
similar idea launched that would be able to solve the unmet need in a similar
way to the one I am proposing.
Innovation
My innovation to solve this
unmet need is an app called "Dining on the Go" that would show consumers real time updates on restaurant
wait times. Users would be able to log onto the app and view restaurants in
close proximity or look up specific establishments and see the current wait
time for dining in. These times posted on the app would not only be updated by
consumers who are experiencing the wait, but also by the restaurants who want
to provide the best experience possible for their customers while also managing
expectations. The app would have a monthly subscription, but in order to entice
consumers to update their own wait times to the app to help others, we would
have a tier system that lowered the price of the product based on how many
times you helped update restaurant wait times in the app.
Venture Concept
The unmet need of not knowing
restaurant wait times before arriving to a sit-down restaurant will be solved
with the development of my app. By allowing consumers to easily log on to an
app that will not only show restaurants in your proximity but allow you to
search any desirable venue, customers will have access to information they
currently do not have access to that creates an unmet need. I do not think it
will be fairly hard to get consumers to use my product as there are currently
no other methods of solving this unmet need besides calling each individual
restaurant and inquiring on their wait times- this process is tedious and often
slow. Any possible weaknesses include any competitors who would be able to come
out with a similar style application that would show restaurant wait times. Also,
this app relies on the fact that people who dine in care enough about their experience
to download and actively use this product in order to avoid waiting. A unique
aspect of my business model is the pricing model. By rewarding customers who
give back to the app by offering a lower subscription cost, this encourages consumers
to not only use the app for their benefit but also return that favor to others
who use it as well. If I were to develop this business, I would have to hire
someone to actually develop the software for me as I do not have any experience
in that field as well as a small team at first to help with administrative
tasks such as financials and advertising.
The Three Minor Elements
I believe that my company’s
secret sauce includes multiple things. First, there is currently no other product
on the market like this one that would offer a similar idea and resource.
Secondly, the pricing model would encourage more use of the app and maintain
the continuity of it throughout time. My next venture for my business proposal
includes taking the development of the app one step further by including
restaurant reviews and information right in the app in order to provide all
valuable information in one easy location for consumers to quickly look at and evaluate.
In five years, I would hope that my business proposal would be an app that a
large portion of consumers are familiar with and have used before. A possible
partnership with a company such as Yelp would be an interesting take on my
business as it would allow a unique opportunity to build a relationship with a well-known
name while also providing my customers with more. This is simple an additional innovation that
would fit in with my overall venture, however, baby steps.
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